Mature
Visions of the Lehigh Valley – A Morning Call Supplement
Date Published: Winter, 2002
by Fred Jurant
Photography by Phillip Stein
We’ve all heard tales about people who work at one job for 40 years, retire
with solid pensions, then just sit back to enjoy life. Lately, that scenario
is being filed under “fiction.”
In fact, Cornell University surveyed more than 600 workers at a half-dozen corporations
over a five-year period. Nearly half of those employees had plans to continue
working after retiring from their “regular” jobs.
In an informative article published in the April 13 2001 issue of Business Week,
Phyllis Moen (a Cornell professor of sociology and human development, and the
principal investigator in the study) noted that, “People who are retired
today are healthier, better educated and more vigorous that ever before.”
In short, there are an awful lot of folks who view 65 as nothing more then a
speed limit.

Benefits of Working Seniors
Smart business managers are starting to realize that older workers offer an invaluable
resource. Retirees often have 40 year or more of accumulated work experience
and know what works - as well as what doesn’t.
Kevin Flemming, director of sales and marketing for Integrity Personnel, Allentown
agrees. He says, “Retirees are some of the best employees in terms of attitude
toward work, which is very positive – having a good work ethic, and demonstrating
their maturity, both in judgment and on-the-job common sense.”
Several
major corporations have already taken steps to avail themselves of this
resource. Check your local McDonald’s – there are many older
workers
behind the counters of the “Golden Arches.” Wal-Mart, in particular
boasts that more than 97,000 of its associates are over the age of 55.
Production workers at Bonne Bell, a national manufacturer of cosmetics and beauty
aids, are men and women in there 60s and 80s – including a great-grandmother
in her 90s!
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Obviously,
working after you’ve reached the “golden age” can
be a win-win situation. Employers benefit from long-term
workers’ accumulated knowledge, and there reliable
work habits can influence others.
Who
makes up this growing class?
Flemming says working retires fall into two general types: those that are working
to stay active, and those that need extra cash to supplement their pensions and
Social Security checks.
Statistically, the first group is larger. According to the Cornell study, 90
percent of those with post-retirement working plans wanted “to be productive…not
to throw in the towel,” says Moen
But why after 40 years, would someone NOT want to loaf? The reasons given were
as varied as the study participants. Over 70 percent of the present and future
retirees sad they’d want the flexibility to do other things. More then
half simply took advantage of their employer’s early-retirement package
or pension plan.
Other reasons included having free time, and supplementing their pensions. But
only 41 percent said they really needed the money. These are the retirees who
don’t have a choice. And some of them will have a tough time finding other
work.
People who help seniors find work
That’s where people like Susan Shanahan, director of the AARP Foundation
Senior Employment organization in Bethlehem, come in.
Her group provides job training and placement services for “55-plussers” who
have limited income. There are no fees for its services; both job seekers and
those with jobs to fill can benefit from them.
Admission
to the program is based on income, but Shanahan cautions that each
case is considered individually. “Don’t assume you won’t
be
eligible. Call us first,” she says.
Those qualifications vary because there is no typical client profile. “For
some,” she says, “Social Security checks just aren’t big enough
to support their lifestyle. Others are over 55 and are well educated, even with
college degrees, and impressive work histories, but they’ve been searching
so long that their financial resources are depleted. Still others seek to reinvent
themselves, because they need the structure of going to work ever day.”
During
a personal appointment with an intake specialist, program applicants provide
their work history and other facts and receive a general assessment of skills,
and aptitudes and interests.
An
AARP employment specialist then seeks a good match with a local no-profit group.
The result is often 20 hours per week of on-the-job training…polishing
old skills, developing new ones, and getting that all-important practical work
experience. Typical jobs might be clerical, filing or phone work.
The service also sometimes pays an individual to work in the private sector for
a limited amount of time (much like an internship). Shanahan says she’s
placed clients with Lehigh Valley International Airport, area hotels, the YMCA
and many other employers. “Smaller businesses seem to be more receptive
to our programs than big corporations,” she observes.
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The
organization’s goal is to train clients while preparing
them for serious
job searches.
“We want to help people get ready to succeed,” Shanahan says. “Many
of then have low confidence levels, because they’ve heard “thanks
but no thanks” so many times, whether they’re under-qualified or
over-qualified. We help build their confidence by providing the right job match
in an environment that’s supportive.”
And her clients aren’t just performing busywork; they are subject to performance
appraisals from worksite supervisors.
What Kind of Jobs are Available?
Regardless of motivation, a retiree’s new job is likely to be far removed
from one’s earlier work. And there are plenty of opportunities. For example,
many older workers find jobs where they can set their own schedules, such as
independent contracting or consulting instead of being a slave to a punch-clock.
On-call work (such as substitute nursing or teaching) can also be attractive.
Some temporary employment agencies focus exclusively on placing older and retired
workers.
Kevin Flemming suggests several other likely prospects. “My personal opinion
is that the best role for many retirees is in the customers service positions,” he
says. “Most customer service operations, whether in a retail operation
or a call center, suffer from high turnover. They also tend to be staffed by
entry-level workers who have little experience.”
Older workers, on the other hand, “have what a lot of young people don’t – a
really positive attitude toward work,’ Flemming continues. “They
also know the proper way to treat customers.”
Other likely opportunities could involve anything that require attention to detail,
he says, such as clerical/filing positions, or manual assembly tasks, such as
jewelry making or soldering circuit boards. |